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Fairmont Empress Victoria

Reviews and Rates
See all Victoria Hotels
Photo of Fairmont Empress Victoria

721 Government Street, Victoria, Vancouver Island, British Columbia, Canada

TripAdvisor Traveler Rating

4.00

Traveler Photos of Fairmont Empress Victoria

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Travel Blogs From Travelers at The Fairmont Empress Victoria

Canada - Bristish Columbia
Jul 9, 2008

A trip a bit dissapointing. Had planned to stay 2 days in Vancouver, than rest of stay on Pender Islands but hotel there was not that good ... . Finally, I decided to pack and drove to Victoria where I had some whalewatching - Orkas, whales, ... that was amazing, couldn't really believe what kind of experience I was undergoing. GREAT !!! Wheathe...

A travel blog entry from Vancouver by romain.isoard
Dresses and Dinners
Jun 1, 2008 (1 photo)

It's our last evening in Victoria and we seem to be taking things slowly (basically we're exhausted and can now only manage about an hour between tea breaks ... at most!). So, as Laura seems to have collapsed on her bunk, I have decided to bring you uptodate on our most recent Canadian excitement. First and foremost. The big news. I have two gor...

A travel blog entry from Victoria by bigredrucksack
From Victoria to Vancouver
May 21, 2008

Hi all, Well, I as some of you know, about a week ago I flew to the Canadian city Victoria to participate in a conference in my research area. Exploiting the opportunity, I decided to travel in the nearby area with my friend Gillat and her friend Or Poran (I'll use both his first and family name to avoid confusion). After some planning, we decid...

A travel blog entry from Victoria by ormeir1
Victoria - first time on a float plane!!
May 1, 2008 (12 photos)

We headed out to Victoria on Vancouver Island by float plane which was a 45 minute flight and a spectacular experience. The views over Vancouver where incredible especially Stanley Park which is an incredible park with stunning sea and inland walks and teaming with wildlife (although still no Beavers spotted at Beaver Lake). On arriving into Vic...

A travel blog entry from Victoria by gareth.alanna
Victoria
Oct 19, 2007 (4 photos)

Caught a bus from the Pacific Central railway / bus station to Tsawwassen, a half hours drive south west of Vancouver, then a hour and a half ferry trip across to Vancouver Island. Then another half hour bus ride into Victoria, the capital of the British Columbia province. Victoria sells itself on its "Englishness" and is a real touristy place. ...

A travel blog entry from Victoria by harryandnorah
Vancouver Island
Aug 13, 2007 (31 photos)

We took a seaplane to Victoria on Vancouver Island, We first toured the Bouchart Gardens. How spectacular. The clinmate there is truly advantageous to such beauty. Afterwards, we returned to Victoria dn toured the town including the Empress Hotel. We ate good food, took in the sights and then took the ferry back to Vancouver.

A travel blog entry from Victoria by helen.lathrop
Il Vicino -- The Neighbourhood
Apr 6, 2007 (45 photos)

Date of Event: June 2006 (last month of our stay in Victoria) Date of Blog: April 5, 2007 (from Prince George) --------------------------------------- --------------------- --------------------------- Il Vicino (The Neighbourhood) or My New-Found Respect for Construction Workers --------------------------------------- --------------------- -----...

A travel blog entry from Victoria by lobo
Government Street
Jan 20, 2007 (35 photos)

Last Stroll: July 30, 2007 Blog Written: January 18, 2007 Government Street -- From Inner Harbour through Downtown Government Street, yes beautiful Government Street, is undoubtedly Victoria's most famous street to see a varied cross-section of the town. Starting on the Stait of Juan de Fuca, it runs north for about four kilometers. Firstly, it ...

A travel blog entry from Victoria by lobo
How the Term "Hooker" Came About
Jul 16, 2006 (76 photos)

How the Term "Hooker" Came About Towards Downtown from Yaletown As one heads north along Hamilton, an occasional glance down the street will lock one's view on one of Vancouver's most riveting landmarks - the public library I visited in report no.1. After giving the full treatment to Hamilton and Mainland, it was time to leave this section of Ya...

A travel blog entry from Vancouver by lobo
Butchart Gardens
Jul 3, 2006 (7 photos)

A gorgeous (gorgeous!) day in Victoria. We breakfasted early, then the kids, Paul and I went ashore. We walked along the harbour about a mile into the downtown area, past some cute houseboats, and some very attractive two-story, great view condos, to the Empress Hotel. The Hotel was less impressive than I remember -- no grand lobbies or anything...

A travel blog entry from Victoria by ahartry

More Traveler Reviews of Fairmont Empress Victoria

No Tell Hotel

from A TripAdvisor User on 2003-08-04
Yes the Empress is glorious and wonderful but somewhat remiss on their declaration that the rooms have no cooling!! Granted the whole northwest portion of North America was having a heat wave at the time of our visit but nowhere in booking discussions nor upon check-in are you advised of this missing "amenity". When the staff was asked why this isn't mentioned they deferred to management through their comment card system. At these prices the traveler should be advised not only what the hotel offers but also what they lack. I will report back what the hotel management staff has to say when and if this glorious event occurs!

Empress does not care about clients

from A TripAdvisor User on 2003-07-31
My husband and I travelled to Victoria on May 20, 2002. On our second night at the hotel, I slipped and fell in the bathub causing severe soft tissue damage. The hotel manager was extremely pleasant and did not care I injured myself and ruined my vacation. This hotel has recently been under scrunity for numerous accidents which they are ignoring. I advise anyone staying at this hotel to think twice! There are other grand hotels in the Victoria area to stay at.

Travellers beware!

What a grand hotel.

from A TripAdvisor User on 2003-07-16
When my father found out we were going to Victoria he insisted we stay at the Empress. I called 3 times and got different rates all 3 times and I finally ended up with a low package rate for one night. We spent the night elsewhere for 2 other nights and now I wish we hadn't. The Empress was beyond my wildest expectations. Not only was it beautiful (though getting around the hotel can be arduous and confusing) the service was OUTSTANDING. The staff couldn't do enough for us and made us feel like royalty. We loved it so much, we added on an extra night.

The first night, we stayed in a beautiful, well-appointed room. The bathroom was nice and the beds were so comfy. They even provided free bottled water next to the beds and in the bathrooms. (Every hotel I've stayed in the US charges for bottled water!!) We upgraded our room the 2nd night in the Empress Gold and were placed in a room on the 8th floor. The Empress Gold is like a hotel within a hotel...we had our own concierge where we could check in and out, along with our own dining area where breakast and lavish evening snacks were served in a beautiful room. We were slightly surprised...the room, which was 3 years new, was beautiful but problematic. Dirty sheets on the sofa bed and a bathtub that was dirty and didn't work properly. And though this is nit picky...we were given more bottles of water and towels in the less expensive room. But, the hotel knocked off 50% from our Empress Tea bill to make up for the inconvenience of the dirtiness and broken tub.

One of the real perks was the view and the location of the Empress. And again, the hotel is so beautiful. But I really think what sets this hotel apart from others is the service of the staff. It is absolutely incredible and I can't say enough about it.

We've already decided we're going back to Victoria and there is no way we would ever stay anywhere else other than the Empress...it was worth every extra penny we spent.

The Beautiful Empress

from A TripAdvisor User on 2003-05-06
I traveled to Victoria on a ferry about a year ago, and had a wonderful experience at the Empress Hotel. I was booked at a different hotel, but upon arrival, instantly changed my mind. As we landed in the harbour, I couldn't take my eyes off the Empress. I inquired about rooms, and was cordially given a nice one on the fourth floor. The interior of the hotel is lovingly restored to its original Victorian elegance. It also retains many of the graceful features one would expect of such a hotel, like the decorative but functional brass mail chute travelling from the top floor to the lobby. There is also a beautiful solarium complete with plants and glass ceilings. I did not go to the Empress' High Tea, but I still want to take my mother for her 60th birthday. It would be the perfect thing. The hotel staff were genuine and friendly, allowing me to leave my bags at the front desk until my ferry came on my departure date. The hotel is convenient to the (extremely) neat and clean downtown area--I don't think I saw one piece of litter! Overall, The Empress made a wonderful stay even better. It was the perfect accomodation to make my historical tour complete.

Classy and elegant

from A TripAdvisor User on 2003-03-13
We stayed at the Fairmont March 7 - 9 and found it one of the best hotel experiences we've had. The staff was exceptionally helpful and friendly. The hotel is beautiful and historic. The food was excellent and we can't wait to go back.

Simply beautiful

from A TripAdvisor User on 2003-01-07
My husband and I visited Victoria's Empress March 2002 and was simply amazed by the architecture and beauty of the hotel. The lobby areas are have all the features of a five-star hotel. We had a beautiful view from our room of the Parliment, which is lit up with white lights at night. Beautiful and romantic. The hotel sits right in front of the water. Don't miss high tea here, you really feel like you are in England.

I recommend this hotel for anyone. It is wonderful!

The Fairmont Hotel

from A TripAdvisor User on 2002-05-11
The hotel is beautiful. It will take you back in time to the Victorian era and is well worth the trip, especially if you can get a package deal. The only drawback is--they put smoking rooms right next to non-smoking rooms. It would be the same as putting a non-smoker at a dining table right next to a smoking table. Not good for an asthmatic.

The Empress Rules!

from A TripAdvisor User on 2002-01-12
My sister had recommended the hotel to me, but when we booked our trip to Victoria for September, 2001, there was no availability. After the September 11th disaster, however, bookings were cancelled in large numbers. So we were able to walk in and get a "distressed rate" at the Empress. It wasn't cheap, but it was below the usual rates. I found the rooms to be very comfortable and the views of the Inner Harbor fantastic. But we spent most of our time out and about in Victoria, which is a beautiful city, and in the hotel itself, which is amazing. The bar, which looks like a British Raj bar in India from the last century, is dark and full of comfortable couches and a large fireplace. It's a great place to spend time and enjoy the atmosphere. I highly recommend the afternoon tea as well, which is quite a luxury and is held in a beautiful room with windows looking out to the harbor. This is one of those "must stay" places for people who like these sorts of places, because there just aren't that many places like this around.

A Must Stay

from A TripAdvisor User on 2002-01-09
The Empress Hotel is a must stay in one's lifetime. It brings you back to an era way gone by.

Guest rooms are very nice, albeit small compared to newer hotel rooms. But it was well worth the US$100 spent per night.

I have never received finer service than in The Empress. The staff made me feel like I was someone really special, even though I was staying in one of the more economically priced rooms.

Even though I recommend The Empress as a must stay at least once in a lifetime, it is my hotel of choice if I ever have the chance to go back to the great city of Victoria.

Once is enough

from A TripAdvisor User on 2001-07-24
Service was excellent, but the accomodations do not warrant the extravagant price. Clean but certainly aged. The hallways were dim and the carpets well-worn. A historic landmark to be visited perhaps, but not stayed in


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